Why HughesNet Sucks
If you watch TV and actually see the commercials, you might have seen commercials for Hughesnet Satellite internet pop up every now and then. The main target is for people that live in rural areas, or fiber deadzones. Within the last few years, amazingly even in the middle of Los Angeles, San Diego, and Orange County, I have had several clients be in a fiber deadzone, where the only option for high speed internet (aside from a 30 day wait for a T1) is either Microwave wireless (Skyriver, OSWI etc), or Satellite internet.
Recently a client of mine went forward with Hughesnet, against my employees strong recommendation to not. The commercial does a real slick play on words, dancing around the mysterious FAP (Fair Access Policy). Of course it is a commercial, and it’s meant to sell consumers, but such a huge company should not falsely advertise and lure clients into long contracts with early termination penalties.
The real reason HughesNet really sucks the fat chubby is because of their FAP (Fair Access Policy in case you failed to remember). It’s hard to even find any information on the HughesNet website, obviously hidden for devious reasons. Here’s the skinny.
Your heavily restricted on your upload and download (DAILY) limit, once your pass this limit, which my client did within 30 minutes, your speed is reduced to dial up speeds. Yes I typed that correctly fucking dial up folks, that’s just pathetic. “But Mr.David, my grandma doesn’t download games and software, she just checks emails and goes shopping online“. Yes yes I understand however keep in mind that if you sent grams a link to a 5 min Youtube video, and she watches it, that equates as “downloading”, a 5 min youtube video in standard (.flv) format is about 4-9 megabytes. The video banners that automatically pop up all over the web, are also considered “downloading”. Hell a .PNG signature card in an email is considered an “upload” and “download”. We live in a world that caters and is shoving broadband widgets every corner of the web you turn (and it’s not always a bad thing), and yet HughesNet does not adhere to this world. Below is an excerpt of their FAP:
The Fair Access Policy is straightforward. Based on an analysis of customer usage data, Hughes has established a download threshold for each of the HughesNet service plans that is well above the typical usage rates. Subscribers who exceed that threshold will experience reduced download speeds for approximately 24 hours.